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Case Studies
Utility Company Works with the Arts to Create Diversity Training
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Company:
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Portland General Electric Company |
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Headquarters:
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Portland, Oregon |
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Industry:
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Electric Utility |
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Company Size:
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Large (annual revenues of more than $250 million) |
“Portland General Electric invests in the arts as a means to strengthen the social, economic and educational fabric of our community.” — Peggy Y. Fowler, Chief Executive Officer and President
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Objectives:
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To enhance employee relations by offering employees the opportunity to explore diversity through the arts and to increase interest in the community arts organizations. |
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Process:
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- Portland General Electric (PGE) collaborated with the Interstate Firehouse Cultural Center (IFCC)—a small multicultural arts organization located in northeast Portland, to develop Creative Differences, an innovative workplace program facilitated by visual and performing artists, which addresses issues of diversity and inclusiveness.
- In addition to providing funding, PGE funded the IFCC’s workplace training sessions and provided grants to Portland-area nonprofit groups so they were able to participate in the program. The company also worked with the IFCC to market the initiative to other businesses.
- Various PGE departments schedule full-day or half-day Creative Differences programs for their teams, which take place in the IFCC’s historic 90-year-old firehouse. Among the programs were: receiving project instructions in an unfamiliar language, exchanging poetic insights, completing exercises that simulate the challenges of a physical disability and using dance as a vehicle for cultural sharing.
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Results:
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Creative Differences has helped PGE address workplace diversity issues, build trust and team spirit and foster communication among employees. The program has also established the company as a national leader in developing innovative diversity programs, and at the same time increased community interest in, and support for, the IFCC and other arts organizations in the community. (2005) |
Newspaper Puts Spotlight on Local Arts and Culture
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Company:
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Fort Worth Star-Telegram |
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Headquarters:
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Fort Worth, Texas |
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Industry:
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Newspaper |
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Company Size:
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Midsize (annual revenues of $50 million to $250 million) |
“Our founder Amon Carter said, ‘A man cannot live off his community. He must live with it.’ He believed that the arts improved the quality of living for all and I count it a pleasure to continue that tradition." — Wesley R. Turner, President and Publisher
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Objectives:
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To build an arts community that improves the quality of life, education, and opportunities for all throughout North Texas. |
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Process:
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- As a sponsor of the annual Stock Show, Star-Telegram produces an art show for local schoolchildren ages 6-18. It attracts hundreds of entries every year and winners receive ribbons and cash prizes. The art is exhibited before more than 500,000 attendees of the Stock Show, and the winning art works are published in the newspaper.
- The company promotes ticket sales to arts events through its Press Pass program by advertising discounted tickets and sponsoring contests for free tickets in the newspaper. It produces a daily ARTS section, as well as an entertainment section – Startime – which provide expanded news and information about the arts, designed to pique interest, broaden horizons and invite participation in the arts.
- It provides free advertising space to promote major museum and arts festivals and to celebrate cultural heritage and diversity.
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Results:
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The Fort Worth Star-Telegram has built a business that is thoroughly engaged with the local arts community and sets an example for other businesses. The annual Stock Show draws thousands of visitors, bringing new attention to the arts in For Worth. The company’s marketing and advertising of local arts and cultural events showcases the talent and diversity of local artists and contributes to a vibrant arts community. (2007) |
Printing Company Invests in Community by Supporting the Arts
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Company:
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McQuiddy Printing Company |
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Headquarters:
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Nashville, Tennessee |
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Industry:
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Printing |
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Company Size:
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Small (annual revenues of less than $50 million) |
“We feel it is important to give back to the community in which we do business. When we give to the arts, we are exposed to a creative and artistic perspective that we do not experience in our traditional business lives.” — David McQuiddy, President and CEO
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Objectives:
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To enhance the overall quality of life of the community by investing in local arts organizations.
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Process:
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- When two professional sports franchises moved to Nashville, many art organizations were concerned that money would be redirected from the arts to sports. McQuiddy met with the city’s performing arts groups to assure them this would not happen and to offer them assistance with pro bono and low-cost services to produce marketing and development materials.
- Instead of recycling the ends of a 900 pound printing paper roll too small for a press, the company donates them to arts teachers with limited budgets or to the education program of the Nashville Zoo.
- Students are invited to the company’s Lunch and Learn Programs, where the company invites clients and prospects to come hear a guest speaker on something industry related. The company held one such program at Watkins Art Institute, giving students the opportunity to see the school’s gallery and to network with company clients.
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Results:
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McQuiddy’s support of local arts groups when the sports franchises moved to town helped the company build its business relationships with its current and potential customers and prevented the arts from losing support during a potentially threatening time of change. By supporting students with career advice, the company is nurturing the next generation of creative individuals. (2007) |
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