Many arts organizations approach change efforts this way: they operate on the surface with small adjustments to tactics or processes and encounter some of the same self-defeating results. In my career, I’ve observed this reality emerge among many different types of arts organizations. Maybe an organization is trying to improve their operations, or prioritize diversity, equity and inclusion, or consider how/if they can ensure that their impact is aligned with their mission, or effect systemic change. The common theme in most of these change efforts is that tactical strategies don’t yield transformational and sustainable results. So how do we do it? First, it’s important to examine what is at the core of the issues. We do this only after committing to a process that’s built on shared agreements, that prioritizes intellectual curiosity, trust, patience, compassion, and transparency. It’s work that doesn’t happen overnight, because our issues and/or challenges don’t happen overnight.