101660
Should You Be Letting It Go?
As I was preparing for my presentation at the upcoming National Arts Marketing Project Conference, I interviewed a number of bloggers, digital media experts, marketers, and influencers to get their take on the highs and lows of using social influencers to promote your products and experiences. 
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101659
Social Media in an Arts Marketer’s Promotional Toolkit
Social media has become a bona fide and critical component of the customer path to purchase—and arts marketers are taking advantage, successfully using social media to make their organizations more relatable, promote upcoming shows or exhibits, and gain memberships with special announcements and behind-the-scenes content.
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101630
Leadership from the Sidelines
Twenty-five years ago, I left my job as the Managing Director of a regional theatre and started WomenArts. I deliberately moved from the center track to the sidelines because I wanted to work with women artists. They were the ones I loved the most—especially women artists of color and lesbian artists. They were the reason I had originally gone into the arts, and I had felt their absence during my 20 years in mainstream arts organizations. WomenArts mainly serves independent and community-based artists, and it puzzles me that they are so often ignored in discussions about gender parity or cultural policy. I am thrilled that more women are moving into leadership roles in major arts organizations, and I am sure they will have a positive impact. But we need to face the fact that there are not enough jobs to go around at those institutions. Even if we had women leading every major arts organization in the U.S., there would still be thousands of unemployed or under-employed women artists.
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101658
Engaging the Deaf/disability community: A Marketer’s Exploration
My recent foray into professional arts marketing shows me that there’s much we can learn from each other on ways to link historically overlooked and disenfranchised communities with the mainstream theater communities who want to invite them in.
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101657
Expanding Audience Connections
Arts organizations often find a delicate balance in planning a season that generates necessary revenue and attendance, while still being driven by a meaningful purpose. The ultimate goal is to provide opportunities rooted in a place of purpose, guided by your mission, that have the ability to reach a largest possible range of individuals.
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101656
Striving for Positive Change through Arts Programming
An honest, unreserved commitment to community collaboration brings healing and positive growth. If your arts organization feels like their outreach and engagement is not as successful as they had hoped, remember these four key approaches to bring you back to the root of meaningful arts programming. 
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101668
Challenging Teaching Norms: A New Art History Curriculum
In the rise of a socially-conscious zeitgeist, a spectrum of practices across the vast catalog of art institutions and programming have come into question, specifically around the issues of representation and equity. From hiring policies to curation, art audiences are demanding more inclusive narratives. Often our digital platforms provide the unfortunate circumstance of sustaining a highly contentious environment around these conversations. A common response across many institutions has been to remain steadfast and inflexible in questionable practice, as opposed to considering the validity of such cultural objections. But some institutions have found a way to respond to the current state of cultural criticism in more productive ways. 
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101655
Get to Know Your Audience: A Human-Centered, Data-Driven Approach
To communicate effectively, it really helps to know who you’re communicating with. As an arts marketer communicating on behalf of an organization, audience research is one of the most important tools we have to understand who our audiences are and what they want.
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101654
The Case for Comprehensive Marketing Planning; and/or, Know Your Consumer—or Else
Comprehensive marketing planning will help you know your consumers better, which will help you maintain deeper connections and relationships with them. The process, while rigorous, provides the best way forward to understanding all the issues surrounding marketing efforts.
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101674
Recognizing Leadership and Innovation in the Arts Happens Every Day
Each fall, many of us in the arts world look forward to hearing the names of the National Medal of Arts recipients for the year. Awarded annually since 1985, this highly anticipated honor seems to have been put on hold beginning in 2016. Similarly, the National Humanities Medal ended a 26-year-long streak with their slate of 2015 honorees, and October’s National Arts & Humanities Month—which expanded from a week-long celebration proclaimed by President Reagan in 1985, to a month-long celebration of the arts and humanities in 1993—has yet to see a presidential proclamation since October 2016. Americans for decades have appreciated nationally recognized awards and a presidential proclamation every year as a show of support and encouragement to unleash creativity and reach for new heights. This year that hope was no different and I have been asked again and again for my thoughts on what has become of these high-profile awards.
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101652
The Arts Experience and Reducing Audience Churn
If you could attract neophyte audience members and get them to return by buying them a glass of wine, wouldn’t you do it? And if it was even easier to get them to the next step, becoming regulars—say, all it took was greeting them by name—wouldn’t you do that?
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